Shipping policy

Processing

Orders are usually processed within 1–3 business days after payment is confirmed.

Delivery time

Estimated delivery is 5–10 business days depending on your location and local carrier.

Shipping costs

Shipping costs are calculated and shown clearly at checkout before payment. There are no hidden fees.

Tracking

You will receive a tracking number by email as soon as your parcel is dispatched. You can also use our tracking page.

Need help?

Email support@smartsisters.aior call +852 9019 2605. We respond within 24–48 hours.